Contact Us

Customer Support: Available 24 hours a day, 7 days a week.

Email: support@komelie.com. Include your order number and the email used at checkout when asking about an order.

How we can help

Contact us with questions about a Komelie product, an existing order, delivery, or a return request.

What to include

• For order help: your order number and checkout email.
• For product questions: the product link and the size, color, or model you are considering.
• For damage or missing parts: clear photos of the product and packaging.

Keep the original packaging while we review damage or missing-component reports. Do not send passwords or full payment-card numbers.

Customer Support: Available 24 hours a day, 7 days a week.